Can I change my address?
You can contact us via phone 03 5979 4777 or email info@modbox.com.au and we will assist you with the issue.
Archives FAQs
How do I change or cancel my order?
You can contact us via phone 03 5979 4777 or email info@modbox.com.au and we will assist you with the issue.
What is your returns policy?
If you are not totally satisfied with the product, you have up to 30 days after you receive the product to return it for a refund (original purchase price excluding postage). All items and packaging must be returned complete and…
My order has arrived and something is not right. What do I do?
You can contact us via phone 03 5979 4777 or email info@modbox.com.au and we will assist you with the issue.
Can I install a raised garden bed on a slope?
Yes, you can install a ModBOX raised garden bed on a slope. If you have a wicking system, however, this needs to be placed on a flat surface. Send us a sketch of the area giving the gradient of the…
Can I install a garden bed on a timber deck?
The short answer is no. The long answer is yes, but there are two main factors to consider before placing a raised garden bed on a timber deck: weight and water. Weight: The raised garden bed cannot weight more than…
Can I install a garden bed on pavers?
Yes, it is possible to install a garden bed on pavers. Please remember to choose the option “[ ] No Spikes” during the purchasing process.
Can I install a garden bed on concrete?
Yes, it is possible to install a garden bed on concrete. Please remember to choose the option “[ ] No Spikes” during the purchasing process.
Can I install a garden bed on sandy soil?
The two main requirements to erect a raised garden bed are: A flat and solid surface; good water drainage. Sandy soil will provide both. Remove rocks, roots and weeds from the area and use a rake to flatten it before…
Can I install a garden bed on clay soil?
Clay soil retains water, and this, over time, can damage the timber. It is recommended to remove the top 50-75mm for an area slightly wider than the garden bed you intend to install. Then, lay down a weed-mat and fill…