How much does the shipping cost?
A complete list of shipping options per state is available on this page.
FAQ Category General
Where are you located?
Our wood-workshop and warehouse are at 49 Glendale Ave, Hastings, VIC 3915
Are the prices shown inclusive of GST?
Yes, all of the prices on the website are inclusive of GST.
What payment methods do you accept?
For online orders, we accept Bank Deposit, Visa, Mastercard, and PayPal. If you are picking up your order, we can also accept EFTPOS and Cash.
Are the details I supply you kept private?
Yes, ModBOX™ raised garden beds will never pass your details on to a third party, unless we are required to do so by law.
What is your returns policy?
If you are not totally satisfied with the product, you have up to 30 days after you receive the product to return it for a refund (original purchase price excluding postage). All items and packaging must be returned complete and…
How do I change or cancel my order?
You can contact us via phone 03 5979 4777 or email info@modbox.com.au and we will assist you with the issue.
Can I change my address?
You can contact us via phone 03 5979 4777 or email info@modbox.com.au and we will assist you with the issue.
My order has arrived and something is not right. What do I do?
You can contact us via phone 03 5979 4777 or email info@modbox.com.au and we will assist you with the issue.