Delivery for ACT, NSW, SA, TAS, & VIC
ModBOX have 2 charges for standard delivery, these are calculated by the order price:
- If your order is more than $1000 the delivery is free
- If your order is less than $1000 the delivery is a set cost of $132
Delivery for QLD
Deliveries to Brisbane, Bundaberg, Emerald, Gladstone, Gold Coast, Maroochydore, Rockhampton, Toowoomba follow the standard delivery:
- If your order is more than $1000 the delivery is free
- If your order is less than $1000 the delivery is a set cost of $132
Deliveries to other areas in QLD are possible but will incur an additional surcharge.
| Postcode | Surcharge | ||
| 4740 4750 | 4810…4815 4817…4819 | 4868…4870 4878…4879 | $150 every 100Kg |
| 4468…4470 4472 4477…4478 4485…4486 4488…4491 4493 4694…4699 | 4702 4704…4715 4717…4719 4721…4739 4741…4746 4751…4809 4816 | 4820…4825 4849…4850 4854…4865 4872 4880…4888 | $200 every 100Kg |
| 4475 4480…4482 4492 | 4828…4830 4852 4871 | 4873…4877 4890…4895 | $400 every 100Kg |
Delivery to WA and NT
Deliveries to WA and NT are possible but will incur an additional surcharge.
Western Australia
| Postcode | Surcharge | ||
| 6000…6032 6036 6050…6083 6090…6112 | 6147…6160 6162…6172 6223…6224 6226…6233 | 6430 6432…6433 6530…6532 6803…6997 | $125 for up to 250Kg then $50 every 100Kg |
| 6033…6035 6037…6044 6084 6113…6126 6161 | 6173…6221 6225 6236…6428 6438 6441 | 6443 6445…6528 6553…6628 6631…6632 | $200 every 100Kg |
| 6701 6713…6714 | 6721…6722 6724…6726 | 6743 6753 | $400 every 100Kg |
| 600…619 6429 6431 6434…6437 6439…6440 6442 | 6444 6535…6537 6630 6635…6646 6705…6712 6715…6720 | 6723 6728…6740 6751…6752 6754…6770 | $450 every 100Kg |
Northern Territory
| Postcode | Surcharge | ||
| 860…861 870…871 | 875 900 | $125 for up to 250Kg then $50 every 100Kg | |
| 800…821 828…836 839 | 846 850…851 853 | 906…909 | $150 every 100Kg |
| 822 837…838 840…845 | 847 852 854 | 862 872 880…886 | $200 every 100Kg |
How long does it take from order to delivery?
Once an order is finalised (i.e. after designs are drawn up if you require a made to measure garden bed), the manufacturing process can take between a few days to up to several weeks depending on the timber availability. If you are in a hurry please let us know and we will try and speed up the process for you.
When we despatch your order we will send you full tracking details for your pallet so that you can contact the delivery company and find the location of your ModBOX.
Unfortunately on some occasions deliveries can be delayed due to circumstances out of our control. We would advise choosing a suitable delivery date a few days prior to the date you wish to start your build, just in case.
Important information
The pallet does not have to be signed for and we can arrange for it to be left at a secure location at your property if you are not in at the time of delivery.
The delivery trucks are medium to big sized vehicles. Please ensure that there is enough clearance for a tailgate truck to access the location.
How will the ModBOX be delivered?
Your ModBOX will be delivered on a pallet to your desired location. The driver will have a tail lift vehicle and a pallet trolley. They will do their best to get it as close to your build location as possible, but will not be able to move the pallet up steps or over gravel or grass.
The ModBOX are all clearly listed in the picking list that accompanies your order, and you will be supplied with a set of printed building instructions specific to your build, general building instructions and some helpful hints.
Returns and Refund policy
If you are not totally satisfied with the product, you have up to 30 days after you receive the product to return it for a refund (original purchase price excluding postage). All items and packaging must be returned complete and in unused condition. The buyer is responsible for the return postage cost.