How long does it take from order to delivery?

Once an order is finalised (i.e. after designs are drawn up if you require a made to measure garden bed), the manufacturing process can take between a few days to up to several weeks depending on the timber availability.

If you are in a hurry please let us know and we will try and speed up the process for you. When we despatch your order we will send you full tracking details for your pallet so that you can contact the delivery company and find the location of your ModBOX.

Unfortunately on some occasions deliveries can be delayed due to circumstances out of our control. We would advise choosing a suitable delivery date a few days prior to the date you wish to start your build, just in case.

How much is delivery for Queensland?

Deliveries to Brisbane, Bundaberg, Emerald, Gladstone, Gold Coast, Maroochydore, Rockhampton, Toowoomba follow the standard delivery:

  • If your order is more than $1000 the delivery is free
  • If your order is less than $1000 the delivery is a set cost of $132

Deliveries to other areas in QLD are possible but will incur an additional surcharge. Please see here.

Can I pick up my purchase from your warehouse?

Yes, you are welcome to collect your order from us in person, or organise your own courier to pick up from our warehouse. However, please be sure to email or phone us prior to arriving, so we can make sure your order is ready.

Our pick-up warehouse is located at 49 Glendale Ave, Hastings VIC 3915. We are open for pick-ups from 9:00am – 3pm Monday to Friday.

How will the ModBOX be delivered?

Your ModBOX will be delivered on a pallet to your desired location. The driver will have a tail lift vehicle and a pallet trolley. They will do their best to get it as close to your build location as possible, but will not be able to move the pallet up steps or over gravel or grass. The ModBOX are all clearly listed in the picking list that accompanies your order, and you will be supplied with a set of printed building instructions specific to your build, general building instructions and some helpful hints.

How much is the delivery to Adelaide?

ModBOX have 2 charges for standard delivery to Adelaide, these are calculated by the order price:

  • If your order is more than $1000 the delivery is free
  • If your order is less than $1000 the delivery is a set cost of $132